We only supply quality products that we have tried and tested ourselves and because of this, we will offer you a 2-year guarantee on all of our products. We will come to you with our sample books and take the measurements required for a quotation then if you need any help or advice choosing blinds or colours we will happily offer you our advice and this is a completely free of charge no obligation quotation. Once you are happy with what you have chosen and the quotation is agreed we will then ask for a 50% deposit before we place your order. Once the deposit is received we will place your order and then they will take around 10-14 to be manufactured and delivered. Once we receive your blinds we check them over and then we will arrange a time to come out and fit the blinds.